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part of The Wise Recruitment Group

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Trainee Customer Service Advisor

Location: Clyst Honiton, Devon, England
Type: Contract
Salary: GBP9 - 9 per Hour
Benefits: Permanent Opportunity
Job Ref: JCJR00031
Posted: 01/12/2021Apply Now

Job Description

Trainee Customer Service Assistants. Clyst Honiton, Exeter. Kickstart Scheme with Full Training Given £8.91 per hour. Potential to go Permanent after the initial 6 month period.

Kickstart your Career! Trainee Customer Service Advisor. Min 6 month contract Are you aged 16 to 24?Are you on Universal Credit?Are you looking to Kickstart Your Career? If you have answered "Yes" to the above then read on!

We have an outstanding opportunity for Trainee Customer Services candidates to join J&R Food Services who are based in Clyst Honiton.

J&R Food Service who have been operating in Exeter are looking for new employees to join their Customer Service  department

With over 30 years experience, supplying the hospitality industry throughout the South West for over 30 years, J&R Foods strive to deliver the best possible customer service at all times. They are looking for efficient, personable, and reliable candidates to take on the role of a Customer Service Advisor.

You will be trained in all areas of Customer Services, what it means, why it is needed and how to carry out, which will include:


  • Taking and making Telephone calls to Customers and Suppliers
  • Producing Order Cards & Purchase Orders
  • Answering Customer Queries
  • Producing Emails to Customers, Colleagues and Directors
  • What will you will be doing?:
    Dealing with customer enquiries, queries and complaints by email and by phone
  • Logging information on to the in-house database
  • Organising the despatch of goods to customers

Skills & Experience required for this role:

  • Excellent communication skills both written and oral
  • A good keyboard skill for entering data
  • Able to stay calm and professional when busy and under pressure
  • Able to work independently and also proud to be part of a team

Whilst this is a 6 month placement there is potential for this position to become permanent!

How to Apply:

It’s simple….. Speak to your Job Centre Work Coach and ask to be referred.  This could be the start of your Customer Service Career!  Get talking!

Apply Now